The Consortium
A description of organizations members of the research team and a short biography of person in charge, related to project activities (working packages) they would be responsible for, is provided in this chapter.
Foundation Avedis Donabedian (FAD)
WP 1 and 6: Project management – coordination and developing recommendations
The Avedis Donabedian Foundation (FAD) is a non profit organization that supports quality efforts in Health and Social Care in Spain since 1989. In its Board they sit, among others; the Spanish Society for Quality, The Spanish Society of Health Economics and the Spanish Federation of Health Managers.
FAD has around 28 full-time equivalent employees all over Spain and has offices in Madrid and Barcelona. The activities at FAD focus in different areas from acute hospital care, PHC, LTC, Psychiatric care and Social Care. FAD has experience in indicator development and in Consensus programs. They have applied external quality programs (Hilarion) in more than 400 centres in Spain and their main research area is quality improvement implementation and consensus development. The Quality improvement area (Dr. Saura) has supported development of internal quality programs in more than 230 centres and some regions of Spain and develops and test quality indicators for scientific societies and implement clinical guidelines at different levels. Its main research area is validation and implementation of clinical indicators.
Client opinion area (Professor Sunol) has developed and implemented several client opinion surveys including professional opinion. It's main research areas are predictors of client satisfaction and analysis of expectations. The area of international models for quality (DR. Baneres) has developed an accreditation scheme implementing in Spain the Joint Commission International Accreditation, developing survey schemes and all related process. This area has also experience in EFQM and ISO in residencies of elderly people and is now under the process of certification through ISO 45004 for its external evaluating functions. Its main research area is impact and effectiveness of accreditation and effectiveness of different models of Health care provision. In this field a research project about comparison of different models of PHC provision in Catalonia has just been finished.
FAD has also an important teaching activity (more than 20 courses a year as well as a Diploma of Methodology of Evaluation and Quality Improvement (10 editions), and a Master of Specialization in Methodology of Management and Methodology of Quality of care (3 editions) and a pre-graduate course of quality improvement, all in the Faculty of Medicine of the Autonomous University of Barcelona
FAD also include the Clinical Safety Research Centre supported by the Medical, Nursing, and Pharmacists Colleges and the Specialization Association of all medical professionals. This Centre is engaged in a research project including several hospitals to identify adverse events and their causes in hospitals and promoting alerts to avoid patients' injuries. Managerial and coordination activities (Dr. Mauri) allow analytical accounts system and has come to a complete process redesign in the last two years.
FAD has developed numerous research activities both at Spanish and European level and published several articles in peer-review journals. FAD has an important network of collaboration both at national and international level in the fields of Quality Improvement and Health Services Research
Project director: Rosa Sunol
Rosa Sunol, M.D. PhD is Director of Avedis Donabedian Foundation (FAD). In addition to her work with the Foundation, Dr. Sunol is Director of the Donabedian Research Chair in Quality at the Faculty of Medicine at the Autonomous University of Barcelona and since 2000 Dr Sunol also is the Director of the Clinical Safety Research Center supported by the Medical, Nursing, and Pharmacists Colleges and the Specialization Association of all medical professionals
Dr. Sunol serves as a Board Member to Joint Commission International (JCI) where she has held this position since 1999. She is also member of the direction Committee of ALPHA (The International system of accreditation of accreditors) and special editor of the International Journal for Quality in Health Care since 1991 till now and Member of the Editorial Board of the "WHO- Newsletter on Quality Assurance". 1984-93 (last publication) and the Spanish Journal of Quality Improvement
Dr. Sunol is affiliated with ISQua (International Society of Quality) as a Life Member: ISQua Board Member from 1989 – 1993 and Consultant for WHO (European Regional Office) 1983 – 2001 in several projects. Dr. Sunol has over 20 years experience in the health care organizations related fields where she designed and implemented more than 230 quality programs in hospitals, PHC, long term care, home care, behavioural health care and social services in Spain.
She has been member of the steering committee of six European research projects (COMAC/HSR "Multicentric Comparative Study on Different Quality Assurance Strategies and their effect on improvement of Care" (1990-93), BIOMED-2/HSR "Concerted Action Programme on Quality Assurance in Hospitals II" 1994-97, BIOMED-2/USE "Communicating health in AIDS" (families and caregivers) 1998-99 BIOMED-1/USE "Communicating health in AIDS" (doctors level) 1993-95, BIOMED-2/USE "Communicating health in AIDS" (nurses and personnel) 1996-97 and BIOMED-1/HSR "Appropriateness of Hospital USE" 1994-98) and main researcher of 11 Spanish research projects and several as associated researcher.
She has won several quality awards and also her teaching experience include designing FAD Training Plan (more than 20 courses a year), Director of a Diploma in Methodology of Evaluation and Quality Improvement (10 editions), Director of the Master of Specialization in Methodology of Management and Methodology of Quality of care (3 editions) and a pre-graduate course of quality improvement, all in the Faculty of Medicine of the Autonomous University of Barcelona.
Department of Social Medicine at the Academic Medical Centre of the University of Amsterdam (AMC)
WP 4: Developing evaluating measures
The department of Social Medicine has around 45 employees and is part of the Division of Clinical Methods and Public Health of the AMC/UvA. The department participates in NIHES (Netherlands Institute of Health Sciences, a research school formally recognized by the Dutch Academy of Sciences) as well as the AmCCOGG (Amsterdam Centre for Research on Health and Health Care). Research in the department focuses on Health Law (Professor Gevers), Public Health Methods (Professor Bonsel) and Public Health and Health Services Research (Professor Klazinga, Dr Stronks). The department has over the past decade produced a continuous flow of PhD graduates and articles in international peer-reviewed journals. Ongoing research relevant in relation to the EU proposal are studies in the field of the effectiveness of external and internal accreditation/visitatie (Lombarts, De Graaff), the quality of preventive care measured through audits (De Koning, Van Laar), disparities in access and quality of health care (Stronks, Den Hartog), quality systems on clinical care (Beersen), quality and costs (Custers) and physician/management integration (Plochg, Kruithof). Since 2001 the department is providing research support to the Dutch Ministry of Health and Welfare to develop a national framework for performance indicators (Ten Asbroek, Arah), as an off spin of this project supplemental projects have recently started on measurement of the performance of health care insurers and hospitals. The research work of the department is embedded in a network of collaborations with other national and international institutes in the fields of Public Health and Health Services Research.
Project officer: Niek Klazinga
Niek Klazinga is since 1999 professor of social medicine at the University of Amsterdam and chair of the department of social medicine at the Academic Medical Centre (AMC/UvA). He holds an MD degree from the State University of Groningen (1984) and a PhD degree from the Erasmus University Rotterdam (1996; thesis on quality management of medical specialist care in The Netherlands). Between 1985 and 1999 Niek Klazinga worked at the Dutch Institute for Quality Improvement in Health Care (CBO) as (chief) scientific officer. During this period he was actively involved in quality assurance activities in hospitals and between 1989 and 1995 he was project leader of two EU funded international projects on quality assurance in European hospitals (COMAC, BIOMED I). Between 1994 and 1999 he was also a part-time associated professor at the department of Health Policy and Management at the Erasmus University Rotterdam (iBMG/EUR). Since then he is also programme director of the master programme on Health Services Research of NIHES (Netherlands Institute of Health Sciences). He participated as a partner in the EU project on external quality assurance strategies (ExPert) and on the quality of practice guidelines (AGREE).
Niek Klazinga published widely in peer-reviewed journals on quality of care and has over the past 15 years given hundreds of lectures on quality in health care. His present research activities concentrate on public health and health services research, more specifically on the development and use of quality indicators and quality systems in health care systems. Present committee activities include the chairmanship of the committee on quality of Health Services Research and the committee on Effective Implementation of ZON/MW (Dutch Council on Research and Development) and membership of expert committees of the NIAZ (Dutch Accreditation Institute) and HKZ (Dutch Certification Institute in health Care). Niek Klazinga represents at present the Dutch government in the OECD project on quality indicators and serves as technical advisor towards WHO/EURO in a project on the development of a Hospital Performance Framework.
Dutch Institute for Healthcare Improvement (CBO)
WP 3 and 7: Identify and prioritize patient issues and Consultation / dissemination
CBO was founded in 1979, her task was improvement of professional care, working with medical specialists, nurses and allied health professionals. Over the years the scope has been expanded to include quality management in health care organizations. They have a staff of 85 (about 55 full time equivalents), of which 45 are quality professionals, with the background in medicine, nursing, allied health professions, management, sociology and psychology. CBO’s Medical Scientific Council, with representatives of all specialist associations in the Netherlands, provides for close links with activities and interests of the professional community.
In the Netherlands they maintain close working relations with all relevant parties in the health care system, with most of the organizations working on improvement of patient care, and with nearly all health care organizations. They organize various training courses related to quality of health care. The four core activities are on innovation, implementation of existing knowledge and dissemination of best practices, transfer of strategies, instruments and spread of results and finally on raising awareness and agenda setting.
Current CBO programmes are in the field of:
Best practice :
-Development of evidence based, multidisciplinary professional guidelines
-Audit and visitation (structured external peer-review)
Implementation and dissemination of change
-Breakthrough collaboratives aimed at achieving unparalleled improvement of care (for instance in Intensive Care and Diabetes care).
Quality management
-Reach-out supporting leadership development, change management and policy development in healthcare organizations
-Management Excellence, promoting and supporting use of the EFQM excellence model in healthcare organizations
-Professional quality systems, among others for professional associations in health care
-Care delivery process redesign and improvement
CBO maintains a considerable international network working together with the World Health Organization, the World Bank, the European Commission, European Foundation for Quality Management and with the European Society for Quality in Health Care and has provided help and advise on quality of care to a number of foreign governments and organizations.
Project officer: Strasimir Cucic
Strasimir Cucic has been born and raised in Belgrade, Yugoslavia, where he also obtained his medical education. In the early nineties he relocated to the Netherlands, and since then works as head of the international program at the Dutch Institute for Healthcare Improvement – CBO, based in Utrecht. He has led or participated in a number of projects sponsored by WHO, the EU, the World Bank, as well as the Dutch Government. He works also as consultant to the World Bank, the World Health Organization and a number of foreign ministries. In addition, he lectures in the Dutch School of Public Health and is a member of a number of advisory bodies for international health policy both nationally and internationally. Main areas of interest include health care quality improvement, policy and management.
Centre for Research and Advanced Training (CEREF)
Contributes to WP 3
CEREF- Centro Ricerca e Formazione- was established in Padua in 1981. It’s mission is to provide research, advanced education & quality improvement activities to health & social institutions. It is a formal partner of the University of Padua, Faculty of Medicine, Department of Public health, in carrying out master programs and advanced education for health professionals. It has carried out programs with Case Western Reserve University (Cleveland, Ohio). The Fairfield University (Connecticut, USA) will run programs at CEREF from May 2003. CEREF has carried out projects (education, quality improvement, research) for the national, regional and local governments, municipalities and public consortiums). Research is carried out in the development of measures of quality from the patients' perspectives, as well as broader issues of involvement and participation of citizens in health service consultations, planning and policies.
Project officer: Piera Poletti
Piera Poletti is director of CEREF, Centre of Research, Advanced Education & Quality Improvement. She has been consultant for regional & local governments for developing health care plans, health information systems, education systems, quality improvement implementation in the health services.
She has conducted research activities on various aspects of the health care services. Since 1996 she is a consultant for the Province of South Tyrol and has developed a model for assessing and developing the patient-patients’ representatives-volunteers- community-health personnel-health services relationship for quality. She has carried out surveys on hospitals and community services and consulted for quality improvement programmes.
She has worked for the Region of Veneto, Tuscany, South Tyrol, Marche, Valle d’Aosta, and others, carrying out research and advanced continuing education activities.
European Society for Quality in Healthcare (ESQH)
Contributes to WP 2 to 7
The European Society for Quality in Healthcare (ESQH) is a not for profit organisation based in Limerick, Ireland. Founded in 1998 ESQH represents a network of at present 17 national societies for quality in healthcare. A condition for any national society to become a member of ESQH is that it has to be a multi-disciplinary society. The national societies consist therefore of a wide range of healthcare professionals, emphasising the ever growing interdependence between professionals delivering healthcare services. The aim of ESQH is to advance and support quality improvement across Europe by creating networks of relevant organisations. It does so through a range of activities which include collaborative projects, organisation of regional meetings, training and development programmes, sponsored research and development activities, information exchange and other relevant activities.
Since its foundation two other offices have been established in Brussels and London. The Limerick office functions at present as the secretariat of ESQH, while the Brussels office its main tasks are to develop links with other European Non Governmental Organisations NGOs to combine efforts in the pursuit of its goals. Establish connections with European institutions such as the European Commission, the Council of Europe, the European Standardisation Organisation (CEN) and other relevant international authoritative bodies such as WHO Europe. The main focus of the London office, established December 2002, is patient safety. This policy of setting up designated centres across Europe enables ESQH to remain in close contact with developments across Europe in the field of developments in quality in healthcare.
Fur the purpose of this research the national societies and other relevant NGOs will be contacted to provide the contacts in member states in supporting the field work, as well as providing the resources and other support as appropriate.
Project officer: Charles Shaw
Charles Shaw was medical director of the King Edward VII Memorial Hospital in Bermuda from 1972-78 and became a surveyor for the Canadian Council on Hospital Accreditation in 1975. He returned to the UK to train in public health and epidemiology, and became the
first general manager of the acute NHS hospitals in Cheltenham in 1985. He set up the UK national quality assurance programme at the King's Fund in 1984, and later the UK medical audit programme in 1989 at which time he was also adviser to the Department of Health.
He set up one of the first national hospital accreditation programme in Europe in 1989, and led an EU research project on external assessment of health care 1997-99 (ExPeRT/BIOMED).
Over the past 25 years he has undertaken consultancy assignments related to quality in health care for (inter)governmental organisations including WHO in Bosnia, China, France, and Kyrgyzstan, and for NGOs in Canada, Ireland, Portugal, Saudi Arabia, and South Africa. Most recent work has concerned establishing quality and accreditation programmes at national level, including the drafting of guidance documents for WHO and World Bank.
He was president of the International Society for Quality in Health Care (1995-97) and has published 125 papers, chapters and books on quality management in health care. In addition to his medical qualification (from The Middlesex Hospital, London), he is a doctor of philosophy (PhD, Wales), a Fellow of the Institute of Health Services Management (FHSM, London) and a graduate of the Canadian Hospital Association programme in health care organisation and management (HCOM, Toronto). Dr Shaw coordinates the European accreditation network for the ESQH.
WP 5: Organization of field research / audit
HOPE is the acronym of the European Hospital and Healthcare Federation, which is European non-profit organisation created in 1966.
HOPE includes national hospital associations and where there are no national hospital federation, members are local and regional authorities, owners of hospitals, as well as representatives from the national health systems.
Today HOPE is made up of organisations coming from 24 member states of the European Union, plus Bulgaria, Romania and Switzerland as observer members.
HOPE’s mission is to promote improvements in the health of citizens throughout the countries of efficiency, effectiveness and humanity in the organization and operation of hospital services and of the health systems within which they function.
The HOPE representatives of European hospitals share a common goal: to improve the quality of care and the performance of hospitals. The Hospital Federation is pursuing its mission through information, representation, exchange, study and education.
Since the "European Charter of Rights for Hospital Patients" appeared in 1979, HOPE has published a long series of studies of which we mention the most recent ones: The Quality of Hospital Care in the EU; Role of the Hospital; On Solidarity in changing Health Care Systems - Europe in Search of a new Balance; Trends in Hospital Financing in the EU; Measures to Reduce Surgical Waiting Lists; Hospitals and Emergency care in the EU; Hospitals and Occupational Health in the EU; Hospital and Health Care rationing; The Quality of Health Care / Hospital Activities; Disaster Medicine in Europe - Organisation and Trends; Prevention at the basis of quality of cancer care in the EU (2001).
An important practical tool is since 1981 the HOPE Exchange Programme, giving an opportunity for Hospital Professionals to spend a 5-weeks managerial training in another European country. This proved to be an interesting way to a better understanding of the functioning of health care and hospital systems and, in particular to facilitate co-operation, the exchange and free movement of staff.
Project officer: Pascal Garel
Pascal Garel is since September 2003 the Secretary General of the European Hospital and Healthcare Federation (HOPE). Educated in politics (IEP Paris) and European law (University of Rennes), he became Hospital Manager, with a training and a diploma of the National School of Public Health (Rennes, France). His main professional background is healthcare management in France, with a ten year experience as Deputy Manager in the Teaching Hospital Centres of Nantes then of Rouen, and more particularly in the field of quality. Previous posts also include director of the European and International Department of the French Hospital Federation from 2000 to 2003 and before that as Advisor of the French Minister of Health for Central and Eastern Europe. He also acted as a consultant in PHARE and TACIS technical assistance programmes in the field of healthcare reforms in several countries. He published articles in a wide range of publications concerning mainly European healthcare systems and EU related issues in this field. He also teaches in the University of Paris VII, IEP Paris and Ecole Centrale.
Manchester Centre for Healthcare Management, University of Manchester (MCHM)
WP 2 Identify quality strategies
The Manchester Centre for Healthcare Management (established1950s) is one of the leading centres in the UK for research, education and development in health management and policy. It is part of the Manchester Business School, which is one of the top ten business schools in Europe with an excellent international reputation for its research, MBA and teaching programmes, and executive education.
MCHM always aims to combine academic rigour and practical relevance in its work. MCHM has around 15 academic staff with expertise in public management, nursing, sociology, health and social policy, organisational development, organisational psychology and other areas.
MCHM has an extensive portfolio of work related to quality and performance in healthcare. They are currently working with the National Audit Office on a study of the progress and implementation of national policy on clinical governance; they have undertaken work for the Commission for Health Improvement on the impact of external review and inspection on healthcare organisations performance in the NHS; they are also undertaking an international review of arrangements for identifying, dealing with and learning from major organisational failures in a number of countries in the EU as well as New Zealand and the USA.
Project officer: Kieran Walshe
Kieran Walshe BSc(Hons) DipHSM PhD
Director of Research and Reader in Public Management
Manchester Centre for Healthcare Management
Manchester Business School, University of Manchester, UK
Kieran Walshe is a senior academic with thirteen years experience in health policy, health management and health services research and with a professional background in healthcare management. In his current post at the Manchester Centre for Healthcare Management (MCHM) he directs the Centre’s growing research programme and is also involved in its academic management and leadership, teaching programmes and development activities.
Kieran was a Harkness Fellow in Health Policy in 2000-2001. His research was focused on the regulation of healthcare organisations and its impact on their performance, and resulted in a wide range of publications including a single authored book. Before coming to MCHM he worked at the University of Birmingham and at a research unit at the Kings Fund in London. He has a professional background in healthcare management.
Kieran holds a number of external appointments. He has just been appointed to the Council for the Regulation of Health Care Professionals in the UK. He has been an advisor to the National Audit Office since 1995, was an expert witness for the Bristol Royal Infirmary Inquiry, and is President of the Royal Society of Medicine’s Forum on Quality in Health Care. He is on the editorial boards of four journals including the two leading journals in healthcare quality (Quality and Safety in Health Care, International Journal of Quality in Healthcare) and acts as a reviewer or advisor to a number of government and other research funders
National Center for Quality Assessment in Health Care (NCQA)
Contributes to WP 5 to 7
The National Center for Quality Assessment in Health Care (NCQA) is a central unit of health government department brought into existence by Minister of Health in 1994 to inspire and support actions aimed at improving quality of health services provided within the Polish health care system. The main tasks of NCQA include standardization of procedures through elaboration of national guidelines in medical procedures, adaptation and implementation of quality improvement projects that have either already proved useful or are being implemented in different countries, consultation, inspiration and coordination of quality assurance programs in medical care institutions, and Health Quality Assessment by elaboration of HTA (Health Technology Assessment) reports.
The Center implements its main goal by stimulating, quality-promoting activity of the following teams : Consultation and Education Centre, Bureau for the Standardization of Medical Practice, Centre for Accreditation of Health Care Organizations (developed and implemented accreditation program for hospitals, primary care, ambulatory care and psychiatric care).
NCQA provides also evaluation of the Polish Quality Award “TERAZ POLSKA” for the best hospitals & primary care organizations, participates in the European Network of Quality Institutes, is a Polish partner in the WHO initiative “Global Alliance for Patient Safety” and has an important network of collaboration both at national and international level in the fields of Quality Improvement.
Project officer: Barbara Kutryba
Barbara Kutryba has been working on Healthcare Quality in several organizations like the National Centre for Quality Assessment in Health Care (NCQA, and the ESQH Krakow Office for Healthcare Quality Promotion in CEEC since 1994.
Barbara Kutryba is Chief Specialist at NCQA; Center for Accreditation of Healthcare Organizations National Centre for Quality Assessment in Health Care (NCQA). She
is a Founding member and Honorary Secretary of the Board of the Polish Society for Quality Promotion in Health Care and she is also a Board member of the European Society for Quality in Healthcare (ESQH). She is also the Editor - in – chief of QUALITYKA, the NCQA Boulletin.
Some of the main activities on her current position include co-developing accreditation standards for JCI, developing and implementing accreditation standards for hospitals, developing and implementing accreditation standards for Primary Health Care, developing and implementing accreditation standards for Ambulatory Care, raining and couching accreditation surveyors, accreditation surveyor – responsible for organising, performing and supervising accreditation surveys, developing accreditation reports, training courses, lectures and presentations on accreditation (Slovak Republic; Lithuania; Croatia, Bulgaria, Romania, Greece).
National coordinators
They would serve as resources for information and contacts needed for the research and would participate in setting up and executing the field research / audit envisaged in the WP 5. All organizations that have accepted to function as coordinating points for their countries are themselves running external evaluation programs for health services, with many of them having also international experience. The only exception would be experts from Belgium, which do not execute external evaluation themselves but are very involved in quality endeavours in their country and work with the official evaluation structures there. Helen Crisp, of HQS, will serve as a chairperson of the `national coordinators’ group and would work closely with HOPE in executing WP 5.
UK: Health Quality Service
Health Quality Service is a registered UK charity and runs as a not-for-profit organisation, specialising in organisational development and quality improvement projects in the health care sector. The core of HQS work is facilitating the participation of client organisations in the HQS quality accreditation programmes. These have been running for 15 years, since the establishment of the first pilot Organisational Audit project in 1988, under the auspices of the King’s Fund quality programme. HQS runs quality accreditation schemes for hospitals, primary health care services, nursing and care homes and hospices in the UK. In addition, HQS is working in partnership with IQS in Portugal to set up a Portuguese hospital accreditation programme and has also worked on accreditation projects in Denmark and Bosnia.
HQS is accredited by UKAS and able to award ISO 9001:2000 quality management systems certification, within a scope of health and social care organisations. HQS has also been assessed and accredited by the International Association for Quality in Healthcare (ISQua), to the ALPHA standards, the only body in the UK to have achieved this healthcare award.
Chair national coordinators: Helen Crisp
Helen Crisp is the Director of Development and Marketing of HQS and has worked for the organisation for over nine years. Helen has overall responsibility for the content and approach of the HQS quality improvement programmes. She has revised the HQS standards through three editions of the accreditation programme.
Helen leads on the development of HQS consultancy services in the UK and internationally. She has worked on standards interpretation for the HQS-IQS programme in Portugal and is currently working with a new agency in Bosnia Herzegovina on an approach to healthcare accreditation that will fit the current development and context of health care services in that country. Helen has been working with members of the Quality Steering Group for Copenhagen County Health Services to develop a training programme on quality, accreditation and patient safety, in preparation for the Danish Quality Model.
The Netherlands: Dutch Institute for Accreditation of Hospitals (NIAZ)
NIAZ has been established by the Dutch Hospital and Specialist Associations and is running the hospital accreditation program in the Netherlands. This program has been recognized by the National Inspectorate of Health, and the Hospital Association has requested of all its members to be accredited by 2005. Heleen Beaard is the director of the NIAZ.
Belgium experts include:
Professor Arthur Vleugels, Director of Centrum voor Ziekenhuis- en Verplegingswetenschap (CZV) of the Katholieke Universiteit Leuven
Profesor Agnés Jacqurie: Professor of École de Santé Publique of the Université Libre de Bruxelles.
Both have direct involvement for a long time in quality improving programs and acces to their country hospitals and quality improving coordinators
Czech Republic: Spojena akreditacni komise Ceske republiky, SAK CR
The Spojena akreditacni komise Ceske republiky is the accreditation Instiute from Czec Republic. They start their development in 1998. They support institutions to achieve accreditation level as well as provide this award At present 5 hospitals are accredited and some in process; Prof Ivan Stanek is chairman of the institution
France: National Agency for Accreditation and Evaluation of Health Care (ANAES)
ANAES is, among other activities, running the French national accreditation program for health facilities. It is also developing clinical and methodological guidelines and supporting quality improvement actions countrywide. Charles Bruneau is Member of the Service of Studies and Development of ANAES (adjunct to the director of Accreditation).
Poland: National Centre for Quality Assessment in Healthcare (CMJ)
CMJ has initiated and is running the accreditation program for health care organizations in Poland. This program has been developed in cooperation with the Joint Commission of the US. Basia Kutryba is the senior adviser at the Centre for Accreditation of Healthcare Organizations.
Spain: Foundation for Accreditation and Health Care Developement (FADA)
FADA has developed an accreditation scheme implementing in Spain the Joint Commission International Accreditation. The certificate is signed by the two organizations. Till now 32 health organizations have been surveyed and 5 have the accreditation certificate. Dr Baneres is the director of the Accreditation program. He is also responsible of the teaching activities at FAD.
Other experts
Beside partners that have taken part in the consortium submitting the project proposal, the following organizations / experts have expressed their willingness to participate in the project
University of Edinburgh: Prof. Andrew Thompson
Participating in WP-4 and WP-6, design of Questionnaire and audit and results aggregation and analysis. Prof Thompson is teaching quantitative analysis at the Politics Faculty of the University of Edinburg.
Katholieke Universiteit Leuven: Prof. Rita Schepers
Participating in WP-2, quality strategies analysis. Profesor of the departement of Sociology in the faculty of Social Sciences.
Università degli Studi di Padova: Prof. Felice Vian
Participating in WP-3, key quality requirements. Profesor at Dipartamento di Medicina Ambientale e Sanità Pubblica/igiene of the Università degli Studi di Padova
