Hospital Questionnaire

European Hospital Questionnaire on Quality Improvement Strategies and Quality requirements

As part of the Marquis Research Project, a hospital questionnaire is developed to describe the situation in European hospitals with respect to quality management and the compliance with quality requirements.
MARQuIS is coordinated by the Spanish Avedis Donabedian Foundation and will be carried out by European organizations leading in the quality improvement field. This questionnaire survey is led by Dr M.J.M.H. (Kiki) Lombarts and Professor N.S. (Niek) Klazinga, at the Academic Medical Center/University of Amsterdam, The Netherlands.

Questionnaire development

The hospital questionnaire is approaching its final version. It will be available on this website by March 15th. Right now, we are in the phase of pilot testing and translating the questionnaire.
The aim is to include 600 hospitals in this survey. Over 1200 hospitals in 8 European countries (Spain, France, Belgium, the Netherlands, Poland, Czech Republic, UK and Ireland) will be approached to participate in this unique study!

On this website you will read what to expect once the questionnaire is ‘in the air’.

Purpose

We are interested in which quality improvement strategies are used by European hospitals and to what extent hospitals comply with quality requirements as defined by patients, professionals and by law.

Contents and format

The questionnaire consists of 4 sections. Every section focusses on quality improvement strategies and quality requirements. The term 'quality improvement stragies' is used throughout the questionnaire. This brings together quality assurance, quality control and quality management approaches to improving health care systems under the broad term of 'quality improvement'.

The questionnaire covers the hospital wide level and the disease management level. For each section we have identified a ‘preferred respondent’. This is the person we assume is most knowledgeable to fill out that part of the questionnaire:

Section 1. Quality improvement strategies at hospital wide and hospital service level;

This section covers questions about the hospital quality improvement policies and strategies and some concrete quality management activities. It also contains general questions with respect to the hospital’s structure, culture and patient population served.
The preferred respondent for this section is the hospital’s CEO or senior quality manager.

Section 2. Quality improvement strategies for patients with an acute myocard infarction (AMI)

Questions in section 2 relate to the management of patients with an Acute Myocard Infarction. Questions intend to give a clear picture of the patient service level and of the organization and level of quality improvement of this category of patients.
The preferred respondent for this section is the medical manager of the cardiac services.

Section 3. Quality improvement strategies for patients suffering from acute appendicitis

Questions in this section relate to the management of patients with an appendicitis. Questions intend to give a clear picture of the patient service level and of the organization and level of quality improvement of this category of patients.
The preferred respondent for this section is the medical manager of the surgical services.

Section 4: Quality improvement strategies for women giving birth

Questions in this last section of the questionnaire relate to the management of women who seek help with their delivery. Questions intend to give a clear picture of the patient service level and of the organization and level of quality improvement of this category of patients.
The preferred respondent for this section is the medical manager of the ob services.

The information that hospitals provide will be (statistically) analyzed with data from other hospitals in order to complete a European perspective of national quality improvement with regards to cross-border patient care.

We thank the participating hospitals in advance for spending their valuable time on this research!


INTERESTED TO PARTICIPATE IN THIS QUESTIONNAIRE

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